Your Future. Your Connection. Your Flexibility.
When you join us, you’re not just selling products, you’re making connections. We’re all for you bringing your unique approach to support our team and customers. Let’s get started and set you up with on-the-job training and exciting career opportunities. So, make your move to Vodafone Business.
Marketing Specialist
Join VBC Hub, an industry-leading telecommunications company that delivers Mobile, Telephony, Network (Voice and Data), and Integration solutions to small and medium businesses across VIC, NSW, SA, WA, and QLD.
Are you ready to make your mark in marketing? As we continue to expand, we are seeking a motivated and dynamic Marketing Coordinator to join our friendly team and play a pivotal role in aligning our marketing strategy with sales outcomes.
Key Responsibilities
- Coordinate and support sales activity nationally to ensure consistency across all regions.
- Assist in the planning and execution of marketing campaigns, promotions, and events.
- Develop and update marketing collateral and sales support materials.
- Track and report on campaign performance, providing insights for improvement.
- Ensure brand consistency and compliance across all national initiatives.
- Collaborate with cross-functional teams to align marketing strategies with business objectives.
- Provide administrative and project support to the wider sales and marketing teams.
Skills & Qualifications
- Tertiary qualification in Marketing, Communications, or a related field (preferred).
- 1–3 years’ experience in a marketing or sales coordination role.
- Strong organizational skills with the ability to manage multiple projects.
- Excellent written and verbal communication skills.
- High attention to detail and ability to work to deadlines.
- Proficiency in Microsoft Office Suite; experience with CRM or marketing automation tools is desirable.
- A proactive, team-oriented mindset with a passion for marketing and business growth.
ICT Account Manager
We are currently seeking a motivated and dynamic ICT Account Manager to join our friendly team within a rapidly expanding company.
To be successful in this role, you must possess the following:
- A Bachelor’s Degree or equivalent.
- At least 2 years of relevant experience in a sales or account management role, preferably within the telecommunications or ICT industry.
- A passion for building client relationships and delivering tailored solutions.
- Strong communication and interpersonal skills.
- Ability to manage multiple accounts and work in a fast-paced, dynamic environment.
Key Responsibilities:
- Build and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-selling.
- Manage the sales process from lead generation to closing, ensuring client satisfaction and business growth.
- Collaborate with internal teams to develop and deliver tailored ICT solutions that meet client needs.
- Track and manage account activities, ensuring targets and KPIs are met.
- Provide ongoing support and advice to clients regarding new products, services, and technologies.
- Ensure all accounts are managed effectively to increase retention and satisfaction levels.
What We Offer:
- A collaborative and supportive team environment.
- Opportunities for growth and professional development.
- Access to the latest technology in the telecommunications industry.
- Competitive salary and benefits package.
Tele-Appointer – Telecommunications | Base + Uncapped Bonuses
VBC West is the largest Vodafone Business Centre in Australia, operating across VIC, NSW, SA, WA, and QLD. We specialise in providing tailored mobility and connectivity solutions to Australian businesses.
We are looking for an experienced tele-appointer to join our Victorian team based in Laverton North. This is a fantastic opportunity for someone from the telecommunications industry who thrives on results and wants to be part of a high-performing, national team.
What You’ll Be Doing:
- Making outbound calls to warm and cold leads (data provided)
- Booking high-quality appointments for our business sales consultants
- Achieving and exceeding set KPIs to unlock lucrative bonuses
- Updating CRM with call outcomes and customer information
What We’re Looking For:
- Proven experience in a tele-appointer or outbound sales role within the telecommunications industry
- Strong communication and persuasion skills
- Self-motivated with a hunger for success and bonus earnings
- A team player who takes ownership and pride in their results
What’s on Offer:
- Base salary plus generous, uncapped bonuses – the more you book, the more you earn!
- Access to a huge pool of qualified business data
- Career growth opportunities within the VBC West group
- Be part of an energetic and supportive office culture
Why Join Us?
- Be part of a supportive and collaborative team in a fast-growing company.
- Gain exposure to national-level coordination and strategic initiatives.
- Opportunity to contribute to meaningful projects with real business impact.
- Career growth and development opportunities within a dynamic environment
Benefits of working with Vodafone
- 5 days of paid Additional Leave per calendar year (prorata for part-time employees)
- 1 additional Volunteer Leave per year
- Purchased leave options from 1 to 2 weeks
- Purchased career break of 3 or 6 months
Plus, we have other leave types to support you when you need it most:
- 12 weeks of paid Maternity Leave (and when you are ready to return, we have a range of options to support you)
- 5 days of paid Study Leave
- 10 days of paid Health and Safety Leave
- 20 days of paid Family and Domestic Violence Leave
- 4 weeks of paid Gender Affirmation Leave
We care about wellbeing and have lots of great ways to support you alongside our range of different leave benefits.
At VBC Group, we believe that great performance starts with great wellbeing. We’re committed to creating a workplace that supports the physical, mental, and emotional health of our team.
We encourage a balanced lifestyle with initiatives that promote healthy habits, open communication, and mutual respect. Our teams have access to wellbeing resources, flexible work options, and time-off benefits designed to help manage work and personal life effectively.
We also celebrate connection and teamwork through regular social events, recognition programs, and activities that help everyone feel part of a strong, positive culture.
Your wellbeing matters to us — because when you feel your best, you can give your best.
- Free mobile plan
- Discount on monthly home internet connection
- Tool of trade device for leaders
- Payment plans for the latest gadgets
- Staff discounts on selected Apple and Samsung products
Your future matters to us. At VBC Group, we’re passionate about helping our people grow, learn, and achieve their goals.
We provide ongoing training on the latest technology, sales techniques, and leadership skills — giving you the tools and confidence to take your career to the next level.
Our hands-on experience, mentoring, and internal growth opportunities mean you can build a long-term career with us, whether you’re aiming for a leadership role, a specialist position, or exploring new areas within the business.
At VBC Group, your development doesn’t stop when you start — it begins.
Application and recruitment process
Apply Online
Digital Interview
Business Centre Interview
On-boarding
Frequently asked questions
- We consider candidates who are permanent residents or citizens of Australia or New Zealand. We can consider candidates on a visa which offers unrestricted working rights and hours including the right to remain in Australia. If we are unable to find a suitable candidate locally, we are open to sponsoring a visa for the right individual.
- You must be aged 18 or over to work in a Vodafone Business Centre in Australia.
- The time the recruitment process takes can vary from one position to the next. The hiring process can take up to 4 weeks.
- All applicants will receive a response. If you are successful in progressing to the shortlist stage of our recruitment process, one of our recruitment team members will be in touch to discuss the next steps and organise an interview. Due to the high volume of applications we receive, there can be a delayed period of time until you are contacted.
- The interview process will involve a phone call with one of our Talent Acquisition representatives, followed by a face-to-face interview with a Business Centre Manager. You may also be asked to complete a Digital Interview where you will be asked to provide examples of how you have demonstrated competencies in your previous roles.
- We use digital interviews because they are fair, personalised and convenient. Every candidate will receive a similar set of questions; they give you the opportunity to highlight how you can make a difference in a more dynamic manner than other forms of interviews and you have the power to complete your interview wherever and whenever best suits you. Don t worry if you haven t done a digital interview before, the email we send includes all the information you will need.
- If you are successful following your interview you will be asked to provide employment references. If you are offered a position, you will also need to complete a background check.
- At VBC Group, we are committed to creating a safe, respectful, and inclusive environment and we welcome applications from all diverse backgrounds, experiences, identities, and abilities. We recognise that in some cases individuals may benefit from additional support thats why we have developed this guide to assist our trans and gender diverse applicants. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please disclose your preferred method of contact in your application and we will be in touch.
